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Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
Australian wide shipping available.
Sydney Deliveries $10 per Case
Rest of Australia $20 per case
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Capital cities In Australia 1 business day plus 1 day processing time. Monday-Friday Only. Rural Areas In Australia 1 business day plus 1 day processing time. Monday-Friday Only.
DO YOU SHIP INTERNATIONALLY?
At this very moment we do not currently ship outside of Australia.
WHAT SHIPPING METHODS ARE AVAILABLE?
Your delivery will be made by Aus Post.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
IS BUYING ON-LINE SAFE?

Shopify system runs on Level 1 PCI compliant servers – mandatory to accept credit card payments. SSL encryption (at 256-bit) is enabled for every Shopify store too – to keep your visitors' data safe. At Shopify, they do have a backup system in place. In desperate times, they can restore your online shop.

Orders and Returns

HOW DO I PLACE AN ORDER?
Add the wine you desire to your shopping cart and begin the checkout process.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No account is needed to purchase from our store.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
If you have any queries contact us 
PROBLEM WITH DELIVERED PRODUCTS?
If your order is faulty, damaged, is not what you ordered or breaches a consumer guarantee please contact our team at ben@mtyengowines.com.au – we’re here to help!
HOW DO I TRACK MY ORDER?
Your will receive a tracking number with your order.
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